Article 8 of the Saudi E-Commerce Law
المادة 8 من نظام التجارة الإلكترونية
The Article requires the service provider to give the consumer an invoice after concluding the contract showing the cost of each product or service, the total price and the date and place of delivery, as the Regulations set.
Official text (Arabic)
This article has not been amended since the law was issued.
على موفر الخدمة تقديم فاتورة إلى المستهلك بعد إبرام العقد مبين فيها تكاليف شراء كل منتج أو تقديم خدمة، وإجمالي السعر شاملاً جميع الرسوم أو الضرائب أو المبالغ الإضافية المتعلقة بالتسليم إن وجدت، وتاريخ التسليم ومكانه، وذلك وفق ما تحدده اللائحة.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 8 explained in plain English
After the electronic contract is concluded, the consumer is entitled to receive an invoice; this Article requires the service provider to give it to him.
The invoice must show the following:
- The cost of purchasing each product or providing each service separately.
- The total price including all fees, taxes or additional amounts relating to delivery, if any.
- The date and place of delivery.
The Article refers to the Implementing Regulations to set how this is done, so matters concerning the form of the invoice or additional details in it are found in the Regulations.
The difference between this Article and Article 7 is that Article 7 concerns what must be stated before the contract is concluded, such as the essential features of the product, the total price, and payment, delivery and guarantee arrangements, while this Article concerns what must be provided after it is concluded. Both require the total price to appear including fees, taxes and delivery amounts.
The invoice is practically important to the consumer, because it documents the prices agreed and the date and place of delivery, and can be referred to in any dispute. A person in a dispute with an online store over what the invoice contains can consult a lawyer specialized in commercial cases.
Practical example
Reem bought a phone and a case for it from an online store in Khobar, and after the order was completed an invoice reached her showing the price of the phone and the price of the case separately, the total including tax and shipping fees, and the expected delivery date and address. This invoice contains the information the Article mentions.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 8 of the Saudi E-Commerce Law
Must the online store give me an invoice?
Yes, the service provider must give the consumer an invoice after the contract is concluded.
What information must an online store's invoice include?
The cost of purchasing each product or providing each service, the total price including fees, taxes or delivery amounts if any, and the date and place of delivery, as the Regulations set.
More articles on Electronic Contracts and Invoices
- Article 3
The Article sets the service provider's place of business: the merchant's commercial register address, and the place specified in the e-store for the practitioner, with rules for multiple places and for none.
1- يقصد بمقر عمل موفر الخدمة لأغراض تطبيق أحكام النظام ما يأتي: أ- بالنسبة إلى التاجر، يكون مقر عمله عنوانه المحدد في سجله التجاري. ب- بالنسبة إلى الممارس، يكون
- Article 4
The Article lets a consumer who made a mistake in an electronic communication, and whose technology did not let him correct it, notify the service provider of the mistake as soon as he learns of it, which counts as correcting it under conditions.
إذا حدث خطأ من المستهلك في خطاب إلكتروني ولم تتح له تقنية الاتصال تداركه، فله أن يبلغ موفر الخدمة بموضع الخطأ فور علمه به خلال المهلة التي تحددها اللائحة، ويعد
- Article 7
The Article requires the service provider to give the consumer a statement of the contract's provisions and terms before concluding it, covering product features, the total price, payment and delivery arrangements, and the guarantee.
يلتزم موفر الخدمة بتقديم بيان للمستهلك يوضح فيه أحكام العقد المزمع إبرامه وشروطه, على أن يشتمل البيان على ما يأتي: أ- الإجراءات الواجب اتخاذها لإبرام العقد. ب-
- Article 10
The Article makes the electronic advertisement a supplementary contractual document binding on the parties, and requires it to include the product or service name, the service provider's name and his contact means.
1- يُعد الإعلان الإلكتروني من الوثائق التعاقدية المكملة للعقود وملزمة لأطراف العقد. 2- يجب أن يتضمن الإعلان الإلكتروني ما يأتي: أ- اسم المنتج أو الخدمة المعلن ع
- Article 14
The article lets a consumer cancel and recover what was paid if the service provider delays delivery beyond 15 days or the agreed date, unless the delay is due to force majeure.
1- ما لم يتفق موفر الخدمة والمستهلك على مدة أخرى لتسليم محل العقد أو تنفيذه، يحق للمستهلك فسخ العقد إذا تأخر موفر الخدمة عن التسليم أو التنفيذ مدة تزيد على (خمس
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.