Article 6 of the Saudi E-Commerce Law
المادة 6 من نظام التجارة الإلكترونية
The Article requires the service provider to disclose in his e-store his name, address, contact means and register details if any, and whatever the Regulations specify.
Official text (Arabic)
This article has not been amended since the law was issued.
على موفر الخدمة الإفصاح في محله الإلكتروني عن البيانات الآتية:
أ- اسمه أو أي بيان مميز له، وعنوانه، ما لم يكن مسجلاً لدى إحدى جهات توثيق المحلات الإلكترونية.
ب- وسائل الاتصال به.
ج- اسم السجل المقيد فيه ورقمه إن كان مقيداً في سجل تجاري أو سجل آخر متاح للعموم.
د- البيانات الأخرى التي تحددها اللائحة.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 6 explained in plain English
This Article aims to let the consumer know who he is dealing with before he buys, so it requires every service provider to display the following information in his e-store:
- The name or any distinguishing indication, and the address; he is exempt from this if registered with one of the e-store authentication bodies.
- His contact means; this obligation is absolute with no exception.
- The name of the register and registration number, if he is registered in a commercial register or any other register open to the public.
- Any other information specified by the Implementing Regulations; the Article does not state its details.
Note that the exemption in paragraph (a) is specific to the name and address, and does not extend to the contact means or the register details.
This obligation complements what Article 5 provides on protecting consumer data: Article 5 protects the consumer's data, while this Article imposes transparency on the service provider. It is also linked to Article 7, which requires the service provider to give the consumer before contracting a statement of the contract's provisions and terms, including information relating to the service provider.
A person who wants to set up an e-store and needs to verify that everything that must be displayed is complete, especially what the Regulations specify, can consult a lawyer specialized in commercial cases.
Practical example
An establishment in Riyadh opened an online clothing store, and put on its "About us" page the establishment's name, address, phone number, email, and the name and number of its commercial register. It has thereby disclosed the information mentioned in the Article, and must still check any additional information the Regulations specify.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 6 of the Saudi E-Commerce Law
What information must an online store display?
Its name or any distinguishing indication and address, its contact means, the name and number of its register if registered in a register open to the public, and other information the Regulations specify.
Must an authenticated store display its address?
If it is registered with one of the e-store authentication bodies, it is not required to disclose the name and address under paragraph (a), but the other information remains required.
Must the commercial register be mentioned in the online store?
The name of the register in which the service provider is registered and its number must be disclosed if he is registered in a commercial register or another register open to the public.
More articles on Duties of Service Providers and Online Stores
- Article 5
The Article requires the service provider not to keep consumer data longer than necessary and to protect it, and bars using it for unauthorized purposes or disclosing it without the consumer's consent.
1- ما لم يتفق موفر الخدمة والمستهلك على مدة أخرى، ودون إخلال بما يقضي به نظام آخر، لا يجوز لموفر الخدمة الاحتفاظ ببيانات المستهلك الشخصية أو اتصالاته الإلكتروني
- Article 9
The Article requires a service provider who practices a profession that needs a license or permit to disclose the body he is registered with, his license details, his professional title and the country that granted it.
على موفر الخدمة الذي يمارس مهنة تخضع لتنظيم معين، وتتطلب ترخيصاً أو تصريحاً بممارستها، الإفصاح عما يأتي: أ- الجهة المسجل لديها، وبيانات الترخيص أو التصريح الصاد
- Article 15
The article requires a merchant to register its online store in the commercial register under the Commercial Register Law, and refers the rules to the Implementing Regulations.
على التاجر أن يُقيِّد محله الإلكتروني في السجل التجاري وفقاً لنظام السجل التجاري، وتحدد اللائحة الضوابط اللازمة لذلك.
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.