Article 16 of the Saudi Public Transport Users Regulation

This article identifies the supervising body for applying the Regulation: the Authority, which under Article 1 is the Transport General Authority.

The purpose of the supervision, according to the text, is two parallel things:

• Passengers obtaining their rights.
• Passengers complying with their obligations.

The supervision is therefore not limited to protecting the passenger from the carrier; it also includes making sure the passenger complies with the passenger's duties.

The detailed mechanisms: they are issued by decision of the Board, meaning the Authority's board of directors. Note that the definition of "the Regulation" in Article 1 covers "the Regulation of the Rights and Obligations of Public Transport Users and its detailed mechanisms", so these mechanisms are part of the Regulation as the text uses the term.

The article does not state the content of the detailed mechanisms, so to learn them one must refer to the Board's decisions.

This article comes alongside Article 15, which regulates submitting complaints to the carrier and objecting before the committee, and Article 17, which regulates forming the committee by decision of the Board and makes it hear violations of the Regulation's provisions and passengers' objections to the result of the handling of complaints, with the possibility of appealing its decisions before the Board of Grievances within sixty days.