Article 11 of the Saudi Electronic Transactions Law
المادة 11 من نظام التعاملات الإلكترونية · الفصل الثالث: انعقاد التعامل الإلكتروني
Contracts may be made through automated electronic data systems programmed in advance without direct human intervention, and between an automated system and a natural person who knows, or is presumed to know, that they are dealing with it.
Official text (Arabic)
This article has not been amended since the law was issued.
1- يجوز أن يتم التعاقد من خلال منظومات بيانات إلكترونية آلية أو مباشرة بين منظومتي بيانات إلكترونية أو أكثر تكون معدة ومبرمجة مسبقًا للقيام بمثل هذه المهمات بوصفها ممثلة عن طرفي العقد. ويكون التعاقد صحيحا ونافذا ومنتجا لآثاره النظامية على الرغم من عدم التدخل المباشر لأي شخص ذي صفة طبيعية في عملية إبرام العقد.
2- يجوز أن يتم التعاقد بين منظومة بيانات إلكترونية آلية وشخص ذي صفة طبيعية، إذا كان يعلم - أو من المفترض أنه يعلم - أنه يتعامل مع منظومة آلية ستتولى مهمة إبرام العقد أو تنفيذه.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 11 explained in plain English
This article deals with automated contracting, that is, contracts concluded by programmed electronic systems without a human being intervening at the moment of conclusion. An "electronic data system", according to Article 1, is one or more electronic devices or programs used to create, send, receive or process data and the like.
First case: between two or more systems. Contracting may take place through automated electronic data systems, or directly between two or more systems, that are prepared and programmed in advance to carry out these tasks as representatives of the two parties to the contract. The contract is valid, enforceable and produces its legal effects even though no natural person directly intervenes in concluding it.
Second case: between an automated system and a human being. Contracting may take place between an automated system and a natural person, provided that this person knows, or is presumed to know, that they are dealing with an automated system that will conclude or perform the contract.
In practice, the article covers situations such as automated ordering systems between a company and its suppliers, or buying from an online store that processes the order automatically. It complements Article 10, which allows offer and acceptance electronically, and Article 12, which attributes a record sent by an automated system programmed by the originator to the originator.
Anyone who designs an automated contracting system for dealing with individuals would do well to make clear to them that they are dealing with an automated system, since their knowledge of that, or the presumption of it, is a condition of valid contracting in the second case.
Practical example
A pharmacy chain in Riyadh uses a programmed system that automatically sends purchase orders to the supplier's system when stock runs low, and the supplier's system accepts them automatically. This contracting is valid, enforceable and produces its effects even though no employee intervenes when it is concluded, as long as both systems are programmed in advance for this as representatives of the two parties.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 11 of the Saudi Electronic Transactions Law
Is a contract concluded by electronic systems without human intervention valid?
Yes. Contracting through automated electronic data systems programmed in advance is valid, enforceable and produces its legal effects even though no natural person directly intervenes.
Can a person contract with an automated system on a website or app?
Yes, if the person knows, or is presumed to know, that they are dealing with an automated system that will conclude or perform the contract.
What is an electronic data system?
One or more electronic devices or programs used to create, send, receive, store or process electronic data and the like.
More articles on The Electronic Contract
- Article 10
Offer and acceptance may be expressed electronically, and a contract is valid and enforceable if made in accordance with the Law; it does not lose validity merely because it was concluded through one or more electronic records.
1- يجوز التعبير عن الإيجاب والقبول في العقود بوساطة التعامل الإلكتروني ، ويعد العقد صحيحًا وقابلا للتنفيذ متى تم وفقًا لأحكام هذا النظام. 2- لا يفقد العقد صحته
- Article 12
An electronic record is treated as issued by the originator if the originator sent it personally, someone else sent it on their behalf, or an automated system they programmed sent it; an intermediary is not the originator.
يعد السجل الإلكتروني صادرًا من المنشئ إذا أرسله بنفسه، أو أرسله شخص آخر نيابة عنه، أو أرسل بوساطة منظومة آلية برمجها المنشأ لتعمل بشكل تلقائي بالنيابة عنه، ولا
- Article 13
An electronic record is treated as sent when it enters a data system outside the originator's control; the Regulations set the technical criteria, the time and place of sending and receipt, and the form of acknowledgment unless the parties agree.
1- يعد السجل الإلكتروني قد أرسل عندما يدخل منظومة بيانات لا تخضع لسيطرة المنشئ، وتوضح اللائحة المعايير الفنية لمنظومة البيانات، وطريقة تحديد وقت ومكان إرسال الس
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.

