Article 18 of the Saudi Public Transport Users Regulation
المادة 18 من لائحة حقوق والتزامات مستخدمي وسائل النقل العام
The article makes compensation, other than for injury or death, follow a policy set by the Authority, without prejudice to the right to resort to the courts.
Official text (Arabic)
This article has not been amended since the law was issued.
دون إخلال بالحق في اللجوء إلى القضاء، تكون التعويضات -فيما عدا ما يتعلق بالإصابة أو الوفاة- وفق سياسة تضعها الهيئة لهذا الغرض.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 18 explained in plain English
This article identifies the reference for assessing compensation under the Regulation.
The rule: compensation is in accordance with a policy the Authority sets for this purpose. The article does not state compensation amounts; it refers to the policy of the Transport General Authority.
The exception: matters relating to injury or death are not subject to this policy according to the text. The article does not state the reference in these cases; it simply takes them outside the scope of the Authority's policy.
Preserving the right to litigate: the article begins with the phrase "without prejudice to the right to resort to the courts". The existence of a compensation policy therefore does not prevent the person entitled from bringing a claim before the courts.
This article comes alongside Article 17, which regulates the committee that hears violations of the Regulation and passengers' objections, whose decisions may be appealed before the Board of Grievances within sixty days. Article 19 gives the Authority the power to impose a fine not exceeding five hundred riyals on violating passengers and third parties.
Anyone who suffered an injury or lost a relative in a transport accident would be well advised to consult a lawyer specializing in civil cases and compensation.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 18 of the Saudi Public Transport Users Regulation
How is a passenger's compensation determined in public transport?
Compensation is in accordance with a policy the Authority sets for this purpose, except for matters relating to injury or death.
Can I bring a compensation claim before the courts?
Yes. The article provides that this is without prejudice to the right to resort to the courts.
Is compensation for death subject to the Authority's policy?
No. The article excludes matters relating to injury or death from the compensation that follows the Authority's policy.
More articles on Carrier Obligations and Liability
- Article 12
The article sets out the carrier's obligations, including preparing policies approved by the Authority, training staff, an electronic complaints mechanism and register, multiple payment options, notifying eligible passengers of reduced fares, and lost-property records.
يلتزم الناقل بالآتي: 1- إعداد سياساته المتعلقة بتقديم الخدمة وفق اللائحة، وتقديمها إلى الهيئة لاعتمادها. 2- تقديم الخدمة للركاب وفقاً لحقوقهم الواردة في اللائحة
- Article 13
The article obliges the carrier to compensate for damage from its own and its subordinates' errors during service, to provide medical assistance and pay treatment costs, and makes it responsible for baggage handed to it, with exemptions for passenger fault or force majeure.
1- يلتزم الناقل بالتعويض عن الأضرار الناجمة عن أخطائه -وأخطاء تابعيه- التي تلحق بالركاب أو الغير إذا كان الضرر ناشئًا عن خطأ حصل أثناء تقديم الخدمة أو بسببه. 2-
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.

