Article 17 of the Saudi Consumer Protection Association Statute
المادة 17 من تنظيم جمعية حماية المستهلك
The Article requires the Board to form three committees: Monitoring and Follow-up (receives reports and verifies violations), Studies and Research, and Awareness and Publishing, and allows other committees to be created.
Official text (Arabic)
This article has not been amended since the law was issued.
يشكل المجلس اللجان الآتية:
1 - لجنة الرصد والمتابعة، وتختص برصد ما يتعلق بتحقيق أهداف الجمعية ومراقبته ومتابعته، وتلقي البلاغات والشكاوى، والتحقق من دعاوى المخالفات والتجاوزات المتعلقة بشؤون المستهلك.
2 - لجنة الدراسات والبحوث، وتختص بالقيام بالدراسات والبحوث، وتقديم الاستشارات المتعلقة بحماية المستهلك.
3 - لجنة التوعية والنشر، وتختص بتوعية المستهلك من خلال إقامة الندوات والمؤتمرات، ونشر المعلومات المتعلقة بحماية المستهلك، وفق الإجراءات النظامية.
وللمجلس أن ينشئ لجانًا أخرى عند الحاجة.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 17 explained in plain English
This Article sets out the committees the Board forms in the Consumer Protection Association: three committees stated in the text, in addition to any the Board sees fit to create.
1. Monitoring and Follow-up Committee: the closest to the ordinary consumer, with the following competences:
- Monitoring, supervising and following up what relates to achieving the Association's objectives.
- Receiving reports and complaints.
- Verifying claims of violations and abuses relating to consumer affairs.
2. Studies and Research Committee: carries out studies and research, and provides consultations relating to consumer protection.
3. Awareness and Publishing Committee: raises consumer awareness through seminars and conferences, and publishes information relating to consumer protection, in accordance with the legal procedures.
Other committees: the Board may create other committees when needed.
The wording "the Board forms" means these three committees are a fixed part of the Association's work. The Article does not specify the number of members of each committee, how it works, or any time limits for considering reports. The "verification" carried out by the Monitoring Committee relates to claims of violations, and the Article does not give the Committee power to judge or penalize.
Anyone who wishes to claim their rights before the courts after reporting should consider consulting a lawyer specializing in consumer protection and commercial cases.
Practical example
Sultan noticed that several stores in his neighborhood in Riyadh were selling an expired food product after changing its date. He can report this to the Consumer Protection Association, since the Monitoring and Follow-up Committee is competent to receive reports and complaints and verify claims of violations relating to consumer affairs.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 17 of the Saudi Consumer Protection Association Statute
What committees does the Consumer Protection Association's Board form?
The Monitoring and Follow-up Committee, the Studies and Research Committee, and the Awareness and Publishing Committee; the Board may create other committees when needed.
Which committee receives consumers' reports?
The Monitoring and Follow-up Committee, which receives reports and complaints and verifies claims of violations and abuses.
Does the Association provide consumer protection consultations?
Yes. Providing consultations relating to consumer protection is within the competence of the Studies and Research Committee.
More articles on Consumer Complaints and Association Committees
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.