Article 5 of the Saudi Public Transport Users Regulation

This article places an obligation on the carrier, who, under Article 1, is the party licensed by the Authority to carry on public transport activities and provide the service.

The obligation: to equip the means of transport with the necessary tools and equipment to serve two groups:

• Persons with disabilities: by definition, those with a long-term impairment or limitation in physical, mental, intellectual, sensory or psychological functions that may prevent their full participation in society.
• Persons with limited mobility: persons without a disability who have an injury or temporary condition that prevents them from walking without assistance, such as someone whose leg is temporarily broken.

The limit: the obligation relates to the means of transport that the Authority specifies, so it is not necessarily every means of transport, but what the Transport General Authority specifies.

The article does not list the required equipment. However, Article 1 defines "accessible vehicles" as vehicles equipped with means that allow persons in wheelchairs to use them and move around on board, and defines "mobility equipment" as including wheelchairs, walking aids and crutches.

Article 6 completes this provision by establishing the right of persons with disabilities and persons with limited mobility to receive the service, and it permits refusing it in only two cases. Article 4 makes parents and guardians responsible for the conduct of minors.

Anyone with an actual problem with a carrier would be well advised to consult a lawyer specializing in civil cases and compensation.