Article 15 of the Saudi Payments and Payment Services Law
المادة 15 من نظام المدفوعات وخدماتها
Regulates the appointment of Central Bank inspectors and their powers to oversee and detect violations, prohibits preventing them from working, and requires those inspected to cooperate with them.
Official text (Arabic)
This article has not been amended since the law was issued.
1- يتولى مفتشون -يصدر بتعيينهم قرار من محافظ البنك المركزي- أعمال الرقابة والتفتيش، وضبط مخالفات النظام واللوائح، ولهم الاطلاع على السجلات وتلقي الشكاوى واستجواب العاملين لدى الأشخاص الخاضعين للنظام والحصول على المعلومات التي يطلبونها، ولهم في ذلك صفة الضبط.
2- يحظر منع المفتشين من أداء مهماتهم المنصوص عليها في هذه المادة. وعلى الأشخاص الخاضعين للتفتيش التعاون معهم وتقديم التسهيلات لهم.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 15 explained in plain English
This article specifies who oversees and inspects the application of the Law, and their powers:
- Appointment: oversight and inspection are carried out by inspectors appointed by decision of the Governor of the Central Bank.
- Tasks: oversight and inspection, and detecting violations of the Law and the regulations.
- Powers: reviewing records, receiving complaints, questioning staff of persons subject to the Law, and obtaining the information they request.
- Law-enforcement capacity: the inspectors have judicial-police capacity in doing so.
In return, the second paragraph places two obligations:
- Prohibition on obstruction: the inspectors may not be prevented from performing their duties provided for in the article.
- Duty to cooperate: persons subject to inspection must cooperate with them and provide them with facilities.
In practice, payment companies and operators of payment systems must be ready to give the inspectors access to their records and staff. Receiving complaints is also among the inspectors' powers under the text. The article does not set the inspection procedures or timing.
Article 16 follows, allowing the Central Bank to disclose information about persons subject to the Law to a third party if that is necessary to implement the Law. Anyone facing inspection procedures or the detection of a violation would do well to consult a lawyer specializing in banking and finance and payment systems.
Practical example
Inspectors appointed by decision of the Governor of the Central Bank visited the headquarters of a payment company in Riyadh and asked to see its transaction records and interview some staff. The company may not prevent them, and must cooperate with them and provide facilities.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 15 of the Saudi Payments and Payment Services Law
Who appoints the Payments Law inspectors?
They are appointed by decision of the Governor of the Central Bank.
May a company refuse entry to Central Bank inspectors?
No. The article prohibits preventing the inspectors from performing their duties, and requires those subject to inspection to cooperate with them and provide them with facilities.
Do Central Bank inspectors receive complaints?
Yes. Among their stated powers is receiving complaints, in addition to reviewing records and questioning staff.
More articles on Payments Supervision and Inspection
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.

