Article 14 of the Saudi Payments and Payment Services Law
المادة 14 من نظام المدفوعات وخدماتها
Makes the competent judicial body decide disputes between parties to payment systems and their service providers and interested persons' appeals against Central Bank decisions, subject to Article 13.
Official text (Arabic)
This article has not been amended since the law was issued.
مع مراعاة ما نصت عليه المادة (الثالثة عشرة)، تتولى الجهة القضائية المختصة الفصل في المنازعات الناشئة بين أطراف نظم المدفوعات ومقدمي خدماتها، والفصل في تظلمات ذوي المصلحة من قرارات البنك المركزي ذات الصلة.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 14 explained in plain English
This article specifies the body that ultimately decides the dispute, and gives it two competences:
- Disputes between parties: deciding disputes arising between parties to payment systems and providers of their services.
- Appeals against the Central Bank: deciding interested persons' appeals against the relevant decisions of the Central Bank.
The body meant is "the competent judicial body," and the article does not name a particular court.
The article begins with the phrase "subject to what Article 13 provides." Article 13 subjects disputes between parties to payment systems and providers of payment services, before they are brought before the competent judicial body, to the amicable settlement procedures set by the regulations, which may not exceed 30 days from their registration unless the parties agree in writing to extend. So the practical order in these disputes is: amicable settlement first, then turning to the competent judicial body.
Note that the text of Article 13 speaks of disputes between the parties and does not mention appeals against decisions of the Central Bank. Anyone who wants to bring a dispute or an appeal would do well to consult a lawyer specializing in banking and finance and payment systems to determine the competent body and the procedure suitable for his case.
Practical example
A company in Jeddah did not reach a solution with a payment service provider during the amicable settlement, which ran 30 days from its registration, and they did not agree in writing to extend it. It can then bring the dispute before the competent judicial body to decide it.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 14 of the Saudi Payments and Payment Services Law
Who decides disputes of payment companies?
The competent judicial body, subject to the amicable settlement procedures provided for in Article 13.
Where do I appeal a Central Bank decision relating to payments?
The competent judicial body decides interested persons' appeals against the relevant decisions of the Central Bank.
Articles this article refers to
More articles on Payment Disputes and Amicable Settlement
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.

