Article 35 of the Saudi Communications and Information Technology Law

This article gives the Authority responsibility for setting controls and rules in three areas that directly affect the user:

1. Prices: Announcing price tariffs, promoting them, or amending them. This includes the packages and offers companies announce and changes to their prices.
2. External agreements: A service provider entering into agreements with a service provider outside the Kingdom to provide international roaming or any other service.
3. Calling cards: Establishing them, selling them, promoting them, or using them.

The article does not itself set these controls but makes setting them the Authority's responsibility. The text does not show, for example, whether a subscriber must be notified before a price is amended or by how long; the Authority's controls determine such matters.

The importance of the article for the user is that announcing and changing prices is not left entirely to companies' discretion but is subject to controls set by the Authority. For service providers, their agreements with providers outside the Kingdom and their dealings in calling cards are subject to these controls.

Before it comes Article 34 on disputes among service providers, and after it Article 36, under which the Authority sets the technical specifications for devices. Anyone who believes a service provider has violated the price controls can approach the Authority.