Article 12 of the Saudi Product Safety Law

This article provides that the responsibility of the manufacturer, the authorized representative and the importer does not end with placing the product on the markets, but continues after it. It contains two obligations:

1. Follow-up: taking the necessary arrangements to stay informed about the risks that the product they placed on the markets may cause.
2. Remedy: taking appropriate corrective actions, which include:
   • warning the consumer.
   • recalling the product.

Under Article 1, corrective actions are the actions taken to prevent, reduce or eliminate the hazard affecting safety, and a product recall is a measure aimed at retrieving products already placed or made available to the end user.

The word "appropriate" means the action is chosen according to the case, which is consistent with the need to assess the hazard. The article itself does not specify exactly when a recall is required or how it is carried out.

It is preceded by Article 11, which requires putting the responsible party's details and contact details on the product, and followed by Article 13, which sets the obligations of the distributor, including cooperating in carrying out the corrective actions taken by the competent bodies and the economic operator. Anyone facing a recall situation would do well to consult a lawyer who specializes in commercial cases.