Article 38 of the Saudi Communications and Information Technology Law
المادة 38 من نظام الاتصالات وتقنية المعلومات · الفصل العاشر: أحكام ختامية
The article gives the Minister, in emergencies, the power to oblige a service provider to provide specified services free of charge, interconnect, restrict spectrum, or share resources and activate national roaming.
Official text (Arabic)
This article has not been amended since the law was issued.
للوزير في حالات الطوارئ إلزام مقدم الخدمة بأي مما يأتي:
أ- تقديم خدمات اتصالات وتقنية معلومات محددة دون مقابل، بالحد الذي تتطلبه المصلحة العامة.
ب- ربط الاتصال البيني أو النفاذ بين مقدمي الخدمة بما يخدم المصلحة العامة.
ج- تقييد استخدامه لأي طيف ترددي أو إتاحته لأي جهة أخرى.
د- مشاركة الموارد وعناصر الشبكة، وتفعيل التجوال الوطني.
وتحدد اللائحة الأحكام المتعلقة بما ورد في هذه المادة.
This is the official Arabic wording, the only legally binding version. We do not translate the law itself; the explanation below is ours. Official source: Bureau of Experts at the Council of Ministers
Article 38 explained in plain English
This article gives the Minister exceptional powers that are exercised only in emergencies.
The Minister may oblige a service provider to do any of the following:
- Services free of charge: Provide specified communications and information technology services without charge, to the extent the public interest requires.
- Interconnection and access: Interconnect or provide access between service providers in a way that serves the public interest.
- Spectrum: Restrict its use of any spectrum, or make it available to any other body.
- Resources and roaming: Share resources and network elements, and activate national roaming.
Restrictions stated in the text:
- There must be an emergency.
- The free services must be specified and to the extent the public interest requires.
- Interconnection or access must serve the public interest.
The article does not define an emergency, and does not set out the procedures for exercising these powers or their duration, but provides that the Implementing Regulations specify the provisions relating to them.
National roaming usually means that the subscribers of one operator can use another operator's network inside the Kingdom, which is useful if one operator's network goes down. After it comes Article 39, which regulates domain names, numbering and number portability. Service providers who receive a decision of this kind may seek the help of a lawyer specializing in administrative cases.
Practical example
An operator's network in one region went down after major floods. In this emergency, the Minister may oblige operators to activate national roaming and share network elements so subscribers can communicate, as the Implementing Regulations specify.
Translated from our Arabic explanation with machine assistance. For guidance only; it does not replace advice from a lawyer on your situation.
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Frequently asked questions about Article 38 of the Saudi Communications and Information Technology Law
Can telecom companies be obliged to provide free services?
In emergencies, the Minister may oblige a service provider to provide specified services free of charge, to the extent the public interest requires.
What is the national roaming activated in emergencies?
One of the Minister's powers in emergencies is to oblige a service provider to share resources and network elements and activate national roaming.
Who specifies the details of the emergency powers?
The Implementing Regulations specify the provisions relating to what is in this article.
More articles on Powers of the Ministry of Communications
The texts are reproduced from the official website of the Bureau of Experts at the Council of Ministers for reference; where they differ, the officially published Arabic text prevails. This content is not legal advice.

