Free first month, cancellation and past-due payments

Your subscription status shows as a badge in the Plan card of the Billing page.

The statuses

The free first month

The first month of the Lawyer and Firm plans is free. You enter your card when you subscribe, nothing is charged for 30 days, and the paid plan works with all its features throughout. The free month applies only the first time a firm subscribes.

• If you cancel from Manage billing before the 30 days end you pay nothing, and the firm goes back to Free when they end without being locked.
• If you don't cancel, billing starts automatically on the card when they end and the status becomes Active.

Past due

Paid-plan features keep working, but:

1. You see: "The last payment failed. Update the payment method under “Manage billing” to keep the workspace running."
2. Open Manage billing and update the card.
3. Until it's resolved, new members can't be invited or added.

Cancelling

1. Open Manage billing and choose to cancel in the Stripe portal.
2. Cancellation takes effect at the end of the paid period; you read "Ends on [date] (will not renew)" and keep using the plan until then.
3. After it ends the status becomes Ended and the firm goes back to Free; the paid listing perks the plan gave to linked listings (ranking above free listings, messaging, documents attached to requests, no ads) are also removed; client requests keep reaching them, and booking stays for verified listings. A Spotlight, if there is one, keeps running to the end of its paid period, then ends.

You can subscribe again at any time from Upgrade.