Manage billing: change card, invoices and cancel
The billing portal, what happens on cancellation, cancelling during the free month, and managing a Spotlight subscription.
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Lawyer or Firm plan subscription
- Go to Practice → Subscription & billing (owner only).
- Press Manage billing. The Stripe portal opens where you can change the payment method, view invoices and cancel the subscription.
- The page shows the subscription status (active, trial meaning the free month, past due, ended) and the renewal or end date.
When you cancel
- The subscription runs until the end of the paid period and shows “Subscription ends on … (won't renew)”.
- After it ends the office returns to the Free plan and your data is kept in full; anything beyond the Free limits stays read-only until you subscribe again.
- Paid directory perks that came with the subscription (ranking above free listings, messaging, documents attached to requests, no ads) are removed from the listing when it ends. Client requests keep reaching you, and booking stays if your licence is verified.
- If your listing has a Spotlight, it keeps running to the end of its paid period, then ends.
Cancelling during the free month
Cancel from Manage billing before the 30 free days end and you pay nothing; if you don't cancel, billing starts automatically after them.
Spotlight subscription
A Spotlight is a separate subscription paid apart from your plan. To manage it, open the lawyer dashboard and press إدارة اشتراك الإبراز (Manage spotlight subscription) under your listing: the Stripe portal opens, where you change the card, view invoices and cancel.
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